Shipping Policy

Paccari España — company name, CIF/NIF, full address, contact email: j.paez@paccari.com

Last updated: [November 10, 2025]

Scope and Areas

• Mainland Spain: Yes — estimated delivery time: 2–5 business days.
• Balearic and Canary Islands: different delivery times and costs (specify conditions; customs duties may apply to the Canary Islands).
• Europe: 5–10 business days, depending on the country.
• Rest of the world: Check delivery times and costs.

1. Deadlines and Processing

Orders received and paid for before 2:00 p.m. are processed the same business day; orders received after that time are processed the next business day. The delivery times listed are calculated from the time the order leaves the warehouse.

2. Shipping Costs

Shipping costs are calculated at checkout based on weight and destination. Free shipping on orders over [XX €] (replace with actual amount). For the Balearic Islands, the Canary Islands, the Canary Islands, and international orders, there may be additional charges and customs fees.

3. Carriers and Tracking

We use shipping carriers: [List actual carriers: e.g., Correos, SEUR, DHL]. The tracking number will be emailed once the order leaves the warehouse.

4. Taxes and Customs

For shipments outside the EU, taxes and duties may be the responsibility of the recipient unless otherwise specified.

5. Delivery and Verification of Issues

Inspect the package in the presence of the delivery person. If you notice any damage or missing items, make a note of the issue and notify us within 48 hours at logistics@paccari.com. If you are not home, follow the carrier’s instructions for redelivery or pickup.

6. Address Changes and Forwarding

Requests to change an address must be made before shipment and may incur additional charges.

7. Contact and Shipping Support

For questions about shipping or issues: j.paez@paccari.com